Troubleshooting¶
Use this page when the expected workflow cannot be completed, the configuration cannot proceed, or the output needs additional review. It is meant as a first-response guide for business users.
First checks¶
- Confirm that the user is working in the correct Business Central environment and with the intended process scope.
- Reopen the relevant step and verify that the configuration is complete.
- Check whether the issue is caused by a blocked combination or missing onboarding data.
- Repeat the action with the same inputs and note the exact point where the issue appears.
- If the problem remains, collect the context and contact support.
Information to collect before asking for help¶
- Business Central environment
- Business scenario involved
- Short description of the expected result
- Short description of the actual result
- Screenshot, if available
Screenshot status¶
No troubleshooting screenshots are available in the repository yet.