Use this page to request support for MMS CPQ. Support requests are handled by CART Ingegneria del Software through our ticketing system.
This support page is intended for customers and evaluators of MMS CPQ for Microsoft Dynamics 365 Business Central. Requests submitted through the form are sent by email and handled through CART's ticketing workflow.
Email is the primary intake channel for support requests. The public form on this page sends the request into CART's support workflow, and direct email is also available when needed.
Support requests can be submitted at any time through this page. Review and follow-up take place within the applicable support plan or service agreement.
Each request is triaged by issue type and priority. Response times may vary depending on the support plan and issue priority.
Include enough operational context for the team to understand the issue quickly: affected environment, MMS CPQ version, expected behavior, actual behavior, and steps already attempted.
If you prefer email, you can also contact support@cartsoftware.eu. The public support form below is configured for ticket intake.
Fill in the form below to open a support request for MMS CPQ.
Form submission is forwarded by email to the ticketing intake mailbox.
Alternative contact: support@cartsoftware.eu
Product help: /help
Requests containing personal data are processed only for support case management, according to the applicable privacy and contractual framework.